SMS / Mobile Messaging Terms

USA MedPremium sends transactional and customer service text messages to opted-in B2B customers. Messages may include order confirmations, shipment updates, account-related notifications, and responses to inquiries you initiate. We do not send marketing or promotional content via SMS.

You may opt in to receive SMS communications by:

• Checking the SMS consent box during checkout on usamedpremium.com
• Updating your SMS preferences from your account profile
• Verbally confirming consent with our customer service team

Message frequency varies based on your account activity, orders, and inquiries. You should not expect a fixed number of messages per month.

Message and data rates may apply. Charges are billed by and payable to your mobile carrier. Contact your carrier for pricing details.

You may opt out at any time by replying STOP to any text message you receive from us. After replying STOP, you will receive one final confirmation message and will not receive further SMS communications unless you opt in again.

For help, reply HELP to any text message, email support@usamedpremium.com, or call our office line at +1 (786) 305-5899. Note: +1 (855) 951-4717 is a text-only number and does not accept voice calls.

SMS is supported on all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, US Cellular, and others. Carriers are not liable for delayed or undelivered messages.

Mobile information collected for SMS purposes is used solely to deliver the communications described above.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. No mobile information is sold or rented. We may share information with service providers solely as necessary to deliver SMS messages on our behalf (for example, our SMS gateway provider, Twilio), under contractual confidentiality obligations.

For full details, see our Privacy Policy.

SMS communications are available only to customers in the United States who are 18 years of age or older.

We may update these SMS terms from time to time. Material changes will be communicated via SMS or email to opted-in customers.